FAQ About Stellar Energy Solutions

Does Stellar Energy do residential installations?

As a large scale integrator, Stellar primarily focuses on commercial, government, and agricultural installations greater than 30kw in size. We only do residential projects when working with a developer on multiple homes, or a "green" community, where the combined homes involved total more than 30kw.

Can Stellar use products from any manufacturer, or are you limited to only a few key brands?

Stellar Energy engineers have their favorite brands, based upon quality, reliability and price. We generally feel that these brands serve our customers very well. If however, you have other preferences for your project, please discuss them with the Stellar engineering staff.

What information should I have before I call Stellar Energy on my new project?

It's enough to simply have the idea and a list of objectives. Our sales/engineering staff can walk you through the steps necessary to determine the what, how and where of your project.

How do I register for rebates?

Stellar Energy is well versed in the paperwork requirements for incentives, and will submit all paperwork on your behalf.

What does "reserve your rebate" mean.

Every applicant for a solar energy rebate must apply and gain approval for that rebate prior to beginning the project. This is called reserving your rebate so that upon completion of the project you are guaranteed to receive the proper rebate amount.

Do I have to pay the full amount of the project upon completion, then wait for my rebate?

In many cases, Stellar Energy will carry your rebate, meaning that you will only pay for the project cost net of the rebate.

What kinds of rebates and incentives are available to me?

There are federal, state and local incentives. Federal incentives can come in the form of a grant or guaranteed loan if your project meets the specified criteria. Most projects are also eligible for federal tax credits and accelerated depreciation. At the state and local level, incentives in vary by area. Go to www.dsire.com to find specifics about your state and locality. Our staff is able to help you understand the incentives in your area if you cannot make sense of it.

Does Stellar Energy do the actual installation?

Stellar Energy or a qualified subcontractor will do the installation, based upon a Stellar Energy design.

Can I buy the equipment separately and pay Stellar Energy to install it?

In most cases no, but if there are prevailing circumstances, it can't hurt to ask.

Can I pay Stellar Energy to design a system that I purchase and install myself?

In some cases yes. Please call to discuss it.

Does Stellar Energy guarantee the performance of the system it designed and installed?

Stellar Energy guarantees the performance of every installation.

Does Stellar Energy offer financing options?

Stellar Energy can offer a wide range of financing options, depending upon the project and the preferences of the client. We offer PPAs (Power Purchase Agreements), operating leases, capital leases and equity based loans.

What is a PPA?

See the financing section of this website (hotlink) to read about all means of financing.

Can government agencies or non-profits still get rebates?

Yes, in most cases, all entities, whether government or private, for profit or not for profit, can take advantage of rebates and many other incentives.

Can existing buildings still use Building Integrated PV?

BIPV or Building Integrated Photovoltaic, is most easily installed in new construction, but all BIPV can be retrofitted to an existing building as well.

Which is better, ground mount, roof mount or BIPV?

Depends upon your specific location. One of our engineers will be happy to perform a site analysis to determine which is best for you.

What is the difference between Amorphous, Multi-crystalline and Poly-crystalline PV?

Refer to products section on our website for a detailed description of the different types of photovoltaic modules.

How long will my system last?

Most pv modules are guaranteed by the manufacturer to produce no less that 80% of the rated power 25 years after installation. Although a small degradation of the solar cell is expected each year, pv modules will continue to produce power for far longer than the 25 year guarantee.

How much maintenance will be required on my system?

PV modules require virtually no maintenance. Solid state electronics in the inverters and other hardware also require virtually no maintenance. Our engineers can provide you with specific maintenance expectations depending upon the equipment specified in your system design.

What happens when I need to replace my roof beneath my solar array?

All solar PV arrays can be dismantled without damaging the modules, and reinstalled after the new roof is in place.

Does a solar array reduce the lifespan of my roof, or make it less waterproof?

In many cases, a solar array can improve the lifespan of a roof simply by reducing the roof's exposure to the harmful rays of the sun. It is unlikely that a solar array will in any way compromise the performance of the roof.